Tag: mug

  • Testimonials, Verified By Nobody

    Testimonials, Verified By Nobody

    We receive many kind words. We have selected five and verified none.

    “They fell my vase eleven times. I have never felt so seen.” A customer who preferred to be anonymous.

    “The Bureau reproduced my kitchen disaster in under an hour. The cat left a review of its own, which was a stare.” Another customer, possibly the same one.

    “I wanted closure. I got a certificate and a paw print.” A satisfied client.

    “We hired the Bureau to prove the cat was innocent. The cat has since been promoted.” A confused household.

    “Excellent. Fell again.” A final, concise review.

    Reviews From The Cats

    We also asked the cats for feedback. Their responses were, in order: a long blink, a yawn, and the slow removal of a pencil from a nearby shelf. We have interpreted these as five stars, three stars and a formal complaint.

    A Note On Authenticity

    Some readers may wonder whether these testimonials are real. They are as real as the Bureau’s license, which is also in a drawer and which has a paw print on it. We stand by every one.

    Leave Your Own

    If you would like to submit a testimonial, please write it on a piece of paper and leave it on a table edge. We will find it.

    Our Commitment To Honesty

    The Bureau cares deeply about truth. For this reason, none of the testimonials above have been edited, except where a reviewer was rude, where a reviewer was unclear, or where a reviewer was not a person. In those cases we corrected them gently, with a stamp.

    Methodology

    Each testimonial is assigned a reliability score between one and ten. The scores are decided by throwing a pen across the office and counting how long it takes the Director to look up. The average score is a respectable six, which we describe publicly as very good.

    We thank every reviewer, real or invented. They are all equally accurate.

  • How To Prepare Your Home For A Replication Visit

    How To Prepare Your Home For A Replication Visit

    A Bureau visit is simple. We arrive, we observe, we replicate, and we leave. These steps will help.

    • Leave the object where it fell. Do not tidy it. A tidy scene is a lie.
    • Tell us which cat. If you do not know, tell us which cats.
    • Provide tea. The Replicators will not drink it, but the cat will want to see it fall.
    • Remove your own breakables. We will bring a replica set.
    • Do not speak during the fall. The cat will take it as feedback.
    • Keep a towel handy for the second fall.
    • Do not ask whether it will happen again. It will.
    • Offer a treat afterwards. This is not a reward. It is a closing ceremony.

    Why We Ask For These Things

    The Bureau’s questions are not decoration. When we ask you to leave the object where it fell, we are protecting the scene. When we ask you to provide a towel, we are protecting the floor. When we ask you to stay quiet, we are protecting the cat’s concentration, which is fragile and has the attention span of a teaspoon.

    What To Expect On The Day

    Two Replicators will arrive in a van with a picture of a falling teacup painted on the side. They will wipe their paws on your mat, greet the household cat, and begin the observation with a long, respectful silence. After about forty minutes they will leave the room, then come back, then leave again. This is normal.

    After The Visit

    You will receive a certificate by post, in an envelope with a small paw smudge. If the smudge is missing, please write to us. We will send a replacement smudge.

    Checklist Summary

    In short: leave the scene, provide the towel, keep quiet and trust the cat. If you remember only one thing from this page, remember the towel. It has saved more floors than any invention in history, and it has never once been thanked.

    Thank you for choosing the Bureau. Mind the edge.

  • We Reproduced Your Mug Incident. The Mug Was Not Surprised.

    We Reproduced Your Mug Incident. The Mug Was Not Surprised.

    The Purrfect Repro Bureau exists to answer one question for our clients: can it happen again? In the case of the Hendricks Mug Incident, the answer was yes, and it took us four minutes.

    The client, a human of average disposition, contacted us after a blue mug fell from the kitchen counter at 6:40 on a Tuesday morning. She wanted to know whether this was an accident or a pattern. We do not take sides. We take measurements.

    The Original Event

    Our Lead Replicator, Inspector Biscuit, arrived at the scene with a clipboard he cannot hold and a stare he can. The mug had been placed 2 centimetres from the edge of the counter. The cat of the house, a grey animal named Colonel Pickle, had been sitting nearby with an expression our report describes as casual to a suspicious degree.

    The Replication Procedure

    We obtained an identical mug. We placed it at the identical distance. We then did nothing at all for eleven minutes, which our methodology document calls the Patience Phase. Colonel Pickle looked at the mug, looked at Inspector Biscuit, and looked at the mug again.

    • Phase one: establish the mug and the edge
    • Phase two: introduce the paw at an angle of roughly nine degrees
    • Phase three: observe the fall
    • Phase four: observe the cat observing the fall

    The fall occurred on the fourth attempt. The first three were rehearsals, which the client was not charged for, as they were mostly the cat testing whether anyone was watching.

    Findings

    The Bureau concludes that the incident was not an accident. It was a scheduled event with a flexible start time. The mug did not break, as it landed on a folded towel we had placed there for compassionate reasons, but Colonel Pickle looked at the towel with open disappointment and walked away.

    “It fell exactly the way I remember. Even the little bounce. I do not know how I feel about that.” Client, name withheld for her own protection.

    Recommendations

    We advise the client to move the mug, which she will not do, because she likes the mug there. We therefore also advise her to buy a second mug for the next replication. Our rate for repeat incidents is reduced, because by the third one the cat usually stops pretending.

    Equipment Used

    Replication is a matter of tools and temperament. For the Hendricks case we deployed a laser level, a high speed camera, a folding ruler, a thermos of tea for the humans, and a small velvet cushion for the cat, because we have learned that comfort improves performance. A cat who is cold will not fall anything. A cat who is warm and slightly offended will fall an entire shelf.

    We also deployed the Bureau’s Witness Cat, a retired barn animal named Dolores, whose job is to sit by the door and look unimpressed. Her presence is not scientifically required. It simply keeps everyone honest, and prevents Inspector Biscuit from claiming he did it himself.

    What We Learned About Counters

    A kitchen counter is not a flat surface. It is a stage with a sloped back edge, a toast crumb on the left side and an invisible line near the kettle that no cat has ever crossed on purpose. The mug had been set precisely on that line. We believe the cat did not choose the mug. The cat chose the line, and the mug happened to be standing on it.

    The Bureau has since produced a diagram of the kitchen showing eleven drop zones, ranked by cat enthusiasm. The mug zone ranked fourth. First place went to the butter dish, which has never actually fallen but is watched every morning like a lighthouse.

    A Note On Ethics

    The Bureau holds itself to a high standard. We never push anything that has not already been pushed. We never replace a mug with a better mug. And we never, under any circumstances, tell a client that the cat is sorry, because the cat is not, and honesty is our one remaining asset.

    The Bureau thanks Colonel Pickle for his cooperation. He has not asked for a fee, which is unusual, but he has asked for the towel.